TruNorth Federal Credit Union

Enrollment

We offer free, secure online banking through our Home Teller service. For information on how to enroll in and use our Home Teller Online Banking Service, click below.

Home Teller Enrollment Instructions

Bill Pay & Account Transfers

TruNorth offers free check-free Bill Pay services through our online banking platform. We also offer transfers between your account at TruNorth and your account at another financial institution. To enroll in Bill Pay, click on “Bill Pay” when logged in to our online banking service, Home Teller. To view instructions for transferring between two accounts, click below.

Account Transfer Instructions

Pop Money®

We offer PopMoney® to members! This platform allows you to transfer money to a recipient at another financial institution. To start using PopMoney® open our online banking service, Home Teller, and click on “Bill Pay.”

My Money

Want a tool that manages all of our financial information in one, easy-to-access place? Check out My Money on Home Teller! You can check balances, create cash flows, set financial goals, and more! To enroll, log in to our online banking service, Home Teller, and click on the tab “My Money.”

E-Statements

We offer e-statements to members of TruNorth. For more information on e-statements, call us at (906) 485-1210.

Credit Sense

TruNorth offers FREE, secure credit monitoring through our service called Credit Sense. Credit Sense is a free service offered to help you understand your current credit score, give access to your full credit report, provide credit monitoring alerts, and more. Enroll by logging in to our online banking service, Home Teller, and clicking on the Credit Sense widget.

THIS NOTICE IS REQUIRED BY LAW.
You have the right to a free credit report from AnnualCreditReport.com or (877) 322-8228, the ONLY authorized source under Federal law.

Shared Accounts

We offer the ability to share your accounts with another member of TruNorth. For instructions on how to share your account with someone else to allow online transfers, click below.

Shared Account Instructions

Mobile App

TruNorth’s mobile app makes it easy to bank “on the go!”

Members can use our mobile app to check balances, make transfers, pay bills, transfer money to another recipient (PopMoney©), and make remote deposits.

To use our mobile app, you must first enroll in our Online Banking Home Teller service. Then visit your app store and search “TruNorth Federal Credit Union” to find our app and download it.

Members interested in mobile banking should check with their cell phone service provider, as usage charges may apply.

Mobile Check Deposit

Deposit checks anytime, anywhere! Use our mobile app to make a deposit to your account just by taking a photo of the front and back of your check. It’s safe, secure, and convenient!

To enroll, send an email with the subject line “I’d like to enroll!” to memberservice@thecu.net with your name, member number, and phone number.

Please note:

• Funds may not be available for up to 48 hours using mobile deposit.
• Deposits will not be processed on weekends or bank holidays.
• Some eligibility restrictions may apply. Product is available to members in good standing whose accounts have been established for greater than three months.
• By enrolling in our mobile check deposit service, you understand that all terms and conditions of our User Agreement remain in effect.

Mobile Check Deposit Tips

• Before logging into the Mobile Deposit app, close all other apps running in the background on your mobile phone.
• Sign/Endorse the back of your check, and label it “For Mobile Deposit Only – TruNorth Federal Credit Union – Member Account Number.” 
• When prompted for the amount, carefully enter the check amount to ensure it matches the amount written on your check.
• Flatten folded or crumpled checks before taking your photos.
• Keep the check within the view finder on the camera screen when capturing your photos.
• Try not to get too much of the areas surrounding the check.
• Take the photos of your check in a well-lit area.
• Place the check on solid dark background before taking the photo of it.
• Keep your phone flat and steady above the check when taking your photos.
• Hold the camera as square to the check as possible to reduce corner to corner skew.
• Make sure that the entire check image is visible and in focus before submitting your deposit.
• No shadows across the check
• All four corners are visible
• Check is not blurry
• The MICR line (numbers on the bottom of your check) is readable.